Things to consider when choosing a bathroom renovation company

Choosing the right company to carry out your bathroom renovation is essential to achieving the result you want. However, it’s not only the finished product that matters, although this is definitely important. Finding a bathroom renovation company who understands what you want to achieve but also communicates effectively every step of the way, provides top quality workmanship as well as complete project management is of paramount importance.

Identifying a reputable local bathroom reno company needn’t be a stab in the dark, there are many checks you can do to ensure they’re the real deal. 

Building license

Check they hold the right license to carry out the renovation. For reno projects carried out in Queensland a licence search can be completed on the Queensland Building and Construction Commission (QBCC) website here -

The QBCC listing will provide you with a list of the licences the builder holds as well as their licence number.

Here is an example with MasterCraft Tiling and Bathroom Renovations details-

MasterCraft QBCC Listing
MasterCraft QBCC licence listing

If you can’t find your builder listed here they may not hold a current licence with the QBCC.

Insurance cover

Does your contractor have the right insurance cover? The renovation company you select must have adequate public liability insurance to protect the customer if the builder or tradesperson directly or indirectly causes damage to their property or an injury or accident occurs to anyone on the job site during the renovation project. No insurance = no protection.

What’s included in the bathroom renovation?

Make sure the bathroom renovation quote the contractor provides you includes EVERYTHING. With details of all labour, materials, and products supplied in full detail. If you are not sure ask, a reputable renovation company will have no problems with you wanting more information or asking questions about a quote. 

If they don’t want to clarify vague areas this could be a reason to look elsewhere.

Find out about recent bathroom renos

Ask your contractor for photos and references from recent bathroom renovation projects which they have completed. 

Pictures of work being carried out as well as the finished product will show you the kind of site they manage. Remember if you’re not moving out during the reno you’ll have to live with the impact of their renovation process for the duration of the project.

The reno process is always going to be dusty and noisy for a while but a good builder will try to minimise the impact the project has on the rest of your house as much as practically possible.

References or testimonials from previous clients provide a snapshot of their customer service. Don’t just rely on the ones they give you either there are many independent review sites which provide you with a non-biased take on their services. 

Just type ‘renovation company name’ reviews into any search engine.

Modern Bathroom Renovation
Top quality bathroom reno

Company or sole trader?

You might feel like using a sole trader for your project is a good idea, maybe the quote is a bit cheaper or you like the idea of giving work to the little guy. But consider what would happen if for some reason that sole trader can’t work or injures themselves. What if the job is left unfinished? Who completes the work? Of course there are still risks with a company but at least the load is spread across a team of people rather than just one.

Keep in mind that most builders won’t take on a job half finished by another contractor as they can’t vouch for the quality of the work already carried out. Most companies will only quote to completely rip out and redo the project from scratch.

Finding the perfect fit

Your bathroom renovation is a significant investment of your money and your time so choosing the perfect reno company is essential. Take the time to do some research and don’t be afraid to ask lots of questions.

Our Unique Renovation Process


Understanding your needs

We will ask you a series of questions to understand the requirements of your renovation in more detail.


Solve your problem

A solution will be established based on your requirements along with an estimate for your project.


Design consultation

This is where we go through the style and design elements of your renovation (layout, products, tiles and colour options). We will also assess structural and plumbing changes.



After we have created a style and design concept for your renovation, you'll be able to view your products and tiles and make your final selections.


Deliver on our promise

We have established an experienced team and implemented systems that have a customer focused approach to deliver a high quality and efficient renovation.

Our latest bathroom reno reviews

  • 19-10-2019

    A truly great experience. From quote to finish the team from Master craft Tiling were easy to work with and professional.

    Julie humphries

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  • 19-10-2019

    Master Craft have just finished tiling our pool deck and we are extremely satisfied with the quality of their work. The Tiler, Dave, was efficient and on time and his attention to detail was excellent. We would use them again and are happy to recommend their services.

    Steve oldershaw

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  • 21-10-2019

    We used Mastercraft Tiling to renovate three bathrooms at our property. The whole process, end to end, was exceptional. Raymond was amazing and took real care over every step of the job. All trades involved were excellent to deal with. The job started and finished exactly on time and has exce...

    Ben boyer

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  • 21-10-2019

    Raymond and Vince were very easy to deal with, and provided great solutions to a tired looking concrete patio. The workmanship is of the highest standard, and the tiled back patio looks amazing. I would highly recommend Master Craft tiling to anyone for their tiling needs. I certainly will be usi...

    George h

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  • 21-10-2019

    We recently completed an extensive city apartment renovation with the MasterCraft team and couldn’t be happier with the outcome and experience. From the first meeting for quotation to the final walk through the teams attention to detail and high standards was clear. The work was completed on time...

    C martens

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