Our Privacy Policy

MasterCraft Tiling and Bathroom Renovations respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by MasterCraft Tiling and Bathroom Renovations. Please note that, MasterCraft Tiling and Bathroom Renovations reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how MasterCraft Tiling and Bathroom Renovations collects and uses personal information. By using our website, you consent to the collection and use of your personal information by MasterCraft Tiling and Bathroom Renovations as explained below.

Personal Information

You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

Use of User Information.

We intend to use such information for purposes of supporting your and your employers relationship with MasterCraft Tiling and Bathroom Renovations by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by MasterCraft Tiling and Bathroom Renovations to verify compliance with the agreement between MasterCraft Tiling and Bathroom Renovations and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

Disclosure of User Information.

MasterCraft Tiling and Bathroom Renovations does not sell, trade or transfer User Information to third parties. However, we may share User Information with our PARTNERS for marketing, advertising or product/service offering purposes. For example, we provide User Information to our PARTNERS for direct emailing of our newsletters, online surveys or notifications on MasterCraft Tiling and Bathroom Renovations Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for MasterCraft Tiling and Bathroom Renovations Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

Accuracy and Security.

The accuracy and security of the User Information is important to MasterCraft Tiling and Bathroom Renovations. Currently, you may review and request updates to your User Information retained by contacting MasterCraft Tiling and Bathroom Renovations. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. MasterCraft Tiling and Bathroom Renovations is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

Usernames and Passwords

Access to certain content on our web site may be allowed under a written agreement between you or your employer and MasterCraft Tiling and Bathroom Renovations and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain MasterCraft Tiling and Bathroom Renovations web pages containing certain confidential information, products, services, or promotional offers ("MasterCraft Tiling and Bathroom Renovations Offerings"). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

Cookies

MasterCraft Tiling and Bathroom Renovations uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

External Links

MasterCraft Tiling and Bathroom Renovations web site provides links to other third party web sites. Even if the third party is affiliated with MasterCraft Tiling and Bathroom Renovations through a business partnership or otherwise, MasterCraft Tiling and Bathroom Renovations is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Terms of Use

Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire MasterCraft Tiling and Bathroom Renovations web site.

General

If you have questions regarding our Privacy Statement, please contact MasterCraft Tiling and Bathroom Renovations via our Contact Us page


Our Unique Renovation Process

01

Understanding your needs

We will ask you a series of questions to understand the requirements of your renovation in more detail.

02

Solve your problem

A solution will be established based on your requirements along with an estimate for your project.

03

Design consultation

This is where we go through the style and design elements of your renovation (layout, products, tiles and colour options). We will also assess structural and plumbing changes.

04

Final
selections

After we have created a style and design concept for your renovation, you'll be able to view your products and tiles and make your final selections.

05

Deliver on our promise

We have established an experienced team and implemented systems that have a customer focused approach to deliver a high quality and efficient renovation.

Our latest bathroom reno reviews


  • 19-10-2019

    A truly great experience. From quote to finish the team from Master craft Tiling were easy to work with and professional.

    Julie humphries

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  • 19-10-2019

    Master Craft have just finished tiling our pool deck and we are extremely satisfied with the quality of their work. The Tiler, Dave, was efficient and on time and his attention to detail was excellent. We would use them again and are happy to recommend their services.

    Steve oldershaw

    View All Reviews

  • 21-10-2019

    We used Mastercraft Tiling to renovate three bathrooms at our property. The whole process, end to end, was exceptional. Raymond was amazing and took real care over every step of the job. All trades involved were excellent to deal with. The job started and finished exactly on time and has exce...

    Ben boyer

    View All Reviews

  • 21-10-2019

    Raymond and Vince were very easy to deal with, and provided great solutions to a tired looking concrete patio. The workmanship is of the highest standard, and the tiled back patio looks amazing. I would highly recommend Master Craft tiling to anyone for their tiling needs. I certainly will be usi...

    George h

    View All Reviews

  • 21-10-2019

    We recently completed an extensive city apartment renovation with the MasterCraft team and couldn’t be happier with the outcome and experience. From the first meeting for quotation to the final walk through the teams attention to detail and high standards was clear. The work was completed on time...

    C martens

    View All Reviews

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