YOUR LOCAL BATHROOM RENOVATION AND TILING SPECIALISTS

OUR STORY

Established in 2009. Mastercraft has built a forward-thinking team that thrive on doing things differently. Our unique five phase process takes our customers through a thorough brief, so we can understand what’s important to them and their needs. This has been proven to build relationship, trust and rapport with our customers, and has made our company stand out from the competition.

We aim to make the entire renovation process effortless, transparent and as straightforward as possible. Our process has given the customer clarity, clear direction and insight by removing all the guess work out of renovating. Now the customer can feel completely comfortable and trust the entire renovation process.

Our primary focus is on the customer experience, and how we can make bathroom renovations less complex and easy to understand. With ready-made packages and styles, you can now visualise on our exclusive Renovizr™.

“Effortless Bathroom Solutions”


OUR MISSION

Building trust with our customers in order to achieve success.

OUR PROMISE

Deliver the same level of service to every customer.

Why Mastercraft

 Transparent packages
Ready to buy solutions
Unique renovation process
 Systems and processes
 Team that delivers on our promise

"Built On Trust"


Our Unique Renovation Process

01

Understanding your needs

We will ask you a series of questions to understand the requirements of your renovation in more detail.

02

Solve your problem

A solution will be established based on your requirements along with an estimate for your project.

03

Design consultation

This is where we go through the style and design elements of your renovation (layout, products, tiles and colour options). We will also assess structural and plumbing changes.

04

Final
selections

After we have created a style and design concept for your renovation, you'll be able to view your products and tiles and make your final selections.

05

Deliver on our promise

We have established an experienced team and implemented systems that have a customer focused approach to deliver a high quality and efficient renovation.

Looking for a quality Bathroom Renovation?

Enquire Now

Latest Bathroom Renovation Projects

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Meet Our Team

HOW OUR BATHROOM RENOVATION TEAM DELIVER ON OUR PROMISE

  • Efficient quotes
  • Prompt communication
  • On time arrival
  • Well dressed in uniform
  • The use of floor protection during the project
  • A clean and tidy work area
  • Respect for our clients and their property
  • Supervisor point of contact for the project
  • Professional trades that have been through our qualifying process
  • Work carried out in a tradesman like manner
  • Quality control systems and processes
  • Sign off stages and checklists to ensure trades meet our expectations
  • Regular communication
  • Organised and efficient planning for maximum productivity
  • Will always get approval for any variation work before proceeding
  • Workmanship warranty
  • Public Liability Insurance
  • QBCC Home Warranty Insurance